About DoctorVista
DoctorVista is a group of professionals having one goal: EXCELLENCE! Excellence in healthcare providing customers with all our focus, building mutual trust, maintaining quality, offering an array of services & consistently improving performance. DoctorVista team includes top medical professionals, qualified technical staffs and friendly support executives.
We at DoctorVista pride ourselves on our impeccable record of quality. We take a great deal of pride in what we do and our reputation of superior quality and creative innovation has helped us to win the heart of our happy customers. We are dedicated to challenging ourselves to do better everyday and will continue to do so for our wonderful customers.
What We Do : Our Focus and Strength
DoctorVista is an online platform where patients seek a professional doctor's opinion over a secure channel.
We focus on first hand opinion, opinion-verification and anonymous consultancy. The cases where patients have identified some symptoms which they would like to discuss with a professional doctor fall into the category of first hand opinion; under opinion-verification patients may discuss and satisfy their doubts about any help they may have sought elsewhere and are not quite satisfied with. We also provide anonymous consultancy, guaranteeing full privacy over a secure channel, for the patients who wish to remain anonymous while discussing their problems.
Our strengths lie in commitment to quality service and customer satisfaction, stringent selection process we adopt to register our doctors, dedicated and enthusiastic management team.
Our Doctors : Selection and Monitoring
Selection of doctors is done through a 3-tier process of online registration, background verification and personal meeting with our representatives. Our selection criteria include doctor's educational background, experience and reputation in the area of expertise, our score on customer commitment, patient management skills and level of interest in providing online consultancy.
After successful registration as DoctorVista professional, we closely monitor their performance and part of their emolument is based on their performance score. We also regularly review their performance at predefined intervals and reward the top performers; we may also have to terminate a registration based on poor performance.
Patients : People from across the globe love us
Patients are at the core of DoctorVista. Within DoctorVista, Excellence means maximizing users' satisfaction by ensuring continual quality improvement in our processes and services. Deployment of Operational Excellence enables us to meet the commitments within our Quality Policy. Our top most priority is to achieve the highest level of customer satisfaction. We take regular customer feedback which is partly reflected in the emoluments DoctorVista professionals receive. So We confidently provide money back guarantee if a patient feels that their problem was not properly addressed.
Opportunities at DoctorVista
Our workforce continues to expand so we are able to nurture our rapidly growing client base. Our world is at the cusp of an information revolution and we'd like to keep DoctorVista at the forefront of it, as pioneers and trend-setters.
DoctorVista is looking to hire medical practitioners of all streams, nutritionists, dietitians who are willing to make a difference in healthcare services and are striving for excellence.
If you are interested in working with DoctorVista? Please Register here.