26th Annual National Forum on Quality Improvement in Health Care

“I look forward to it every year… I find it an enriching event where there are many lessons to be learned — some of which I found myself implementing as soon as I got back home. In addition, it’s great to be around so many like-minde​d individuals striving to create a better health care system.” — Laurence Karper, Vice Chair, Psychiatry, Lehigh Valley Health Network, Pennsylvania

”I have been inspired at the National Forums by people who improve patient safety and bring improvement science into health care. Of course, Don Berwick inspires us all and calls us to action with his passion and insight. In the breakout sessions, I’ve found people who share their successes and failures as they work to improve health care so invigorating.” — James Shirley, PhD, Oklahoma Center for Quality Improvement, Tulsa, Oklahoma

“With all the rapid changes taking place around health care quality, I have often felt overwhelmed. Attending the National Forum is my lifeline — I always return with wonderful ideas to improve patient care at my organization.” — Laurie LaFlamme, Quality Improvement Coordinator, Penobscot Valley Hospital, Maine

“My first IHI National Forum was in 1996, and I still get excited for each one, each year. When you are a change agent committed to improving health care systems, it can feel a little lonely. Not everyone welcomes change. But when I’m on the plane, traveling from far away, I feel as though I’m going to see “my tribe.” The National Forum is a life-changing event. I meet people there who, like me years ago, are just starting out on their improvement journeys. At the National Forum though, they become part of a worldwide movement. That feeling of belonging and being part of something global has never left me — it’s one of the many reasons I return to the National Forum every year.” — Helen Bevan, Chief Transformation Officer, NHS Horizons Team